Objectives:

• To reduce the frequency of Short Term Absence
• To reduce the average duration of Long Term Absence
• To provide Support to Absent Employees
• To manage the costs associated with Long Term Disability Payments, Group Income Protection Insurance and Ill Health Retirement
• To provide the appropriate tools for HR and Managers
• To manage the risk of potential Employers Liability claims due to accidents at work or work related ill health
• To assist pre-planned absence for operations / procedures

Case Management:

• Nurse led team, highly experienced and qualified to interrogate and manage each case. Access to a nationwide network of occupational physicians should face-to-face consultation be required
• Fully conversant with Best Practice Protocols for all medical treatments and clinical procedures

The Service:

• The service whilst clearly a control of Absence is designed as a support mechanism to employees.
• It recognises the value of the employee and demonstrates a caring employer by supporting their absence and providing every assistance to help their return to work.

Contract Implementation:

• Development of key messages to managers and employees
• Communication documentation
• Integration of the Service into the absence policy

Reporting:

• Regular reports
• Savings by case
• Trends and issues highlighted
• Measurement against objectives